Who we are
Our website address is: https://pioneerpapyrus.com. PioneerPapyrus website is owned by Pioneer Papyrus Ltd, which is a data controller of your personal data.
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We have adopted this Privacy Policy, which determines how we are processing the information collected by PioneerPapyrus, and also provides the reasons why we must collect certain personal data of you. Therefore, you must read this Privacy Policy before using the PioneerPapyrus website. We take care of your personal data and guarantee its confidentiality and security.
When you visit PioneerPapyrus, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with the site. We refer to this automatically-collected information as “Device Information”. Moreover, we might collect the personal data you provide to us (including, but not limited to, Name, Surname, Address, payment information, etc.) during registration to be able to fulfil the agreement.
Why do we process your data?
Our top priority is customer data security, and as such, we may process only minimal user data, as much as it is necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated so that it would identify any particular user of the system.
The information we collect is used for the following purposes:
- To provide and personalise our services to you.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you newsletters, updates, and promotional materials if you have subscribed to our mailing list.
- To analyse website usage and improve our content and services.
- To prevent fraud, protect the security of our website, and comply with legal obligations.
You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling out a form, you may provide personal data to us, such as your email, name, last name, city of residence, organisation, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features, for example, you won’t be able to receive our newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via help@pioneerpapyrus.com.